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Store Policies Our Store Policy This policy tells you about how we use and protect your personal information, as well as outlines the services that we provide.
Use Our primary purpose in requiring you to sign up for an account is to provide you with significant benefits when shopping with us. For example, you can save your cart for return visits, and you can use the express lane during checkout.
You agree that we may use your personal information:
We will not use or sell your personal information to third parties for marketing purposes without your explicit consent. Protect We will treat your data as an asset that must be protected. We will use the appropriate tools (e.g., encryption, passwords) to protect your personal information against unauthorized access and disclosure. We want to ensure you that we will conduct secure Internet transactions with confidence. Our SSL certificate assures online visitors that credit card account numbers and other confidential information cannot be viewed, intercepted, or altered. However, it is possible that third parties may unlawfully intercept or access transmissions or private communications, as well as abuse or misuse your personal information that they collect from the site. Therefore, although we will work very hard to protect your privacy, we cannot guarantee that your personal information or private communications will always remain private. Our Services We (“vietcatalogue.com”) are an online flowers and gifts service provider, meaning that we are solely responsible for taking customers’ (“you”) orders and fulfilling the order by delivering it to the appropriate address as indicated (“by you”) on the invoice. We are NOT responsible for products malfunctions nor the quality of a product. Our (“vietcatalogue.com”) service is completed once the recipient has signed to confirm that you’re his or her order has been received. Refund or Cancellation Once confirmed, the order is final and cannot be canceled. No refund is provided. Exception: If you made an order by mistake and wish to re-do over again or make change(s) to your order and notify us immediately (via email: service@vietcatalogue.com), no more than 2 hours late. Recipient Obligations Once you have placed an order for our products and services, the order is final. Nor can your recipients make changes nor substitutes for any other products of equal or less value. Substitution Policy Occasionally, substitutions of flowers or containers are necessary due to temporary, regional availability issues. If this is the case with the gift you've selected, our experienced florists will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal or higher value. |
support@vietcatalogue.com
 Prices in effective April 1, 2008. All Prices in CAD. Prices subject to change without notice. Email: support@vietcatalogue.com |
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